PRIVACY POLICY

OMNISKIT

Version: 22.09.2026

The protection of your personal data is important to OMNISKIT.

This Privacy Policy explains how OMNISKIT collects, uses, stores and protects the personal data of individuals who use our online store www.omniskit.ch, place an order, create a customer account or contact us.

We process your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and other applicable legal provisions.

1. Data Controller

The controller responsible for the processing of personal data is:

OMNIS Kit Nukic
Route de Bottens 1A
1053 Cugy
Switzerland

Email: info@omniskit.ch
Telephone: +41 79 542 13 06

Legal representative: Ulya Nukic

UID / VAT number: CHE-180.409.371

For any questions concerning the processing of your personal data or to exercise your rights, you may contact us using the contact details above.

2. What Personal Data Do We Collect?

Depending on how you use our online store, we may collect and process, in particular, the following data:

Identification and Contact Data

• first and last name;
• billing address;
• delivery address;
• email address;
• telephone number.

Order Data

We may process information relating to your orders, including:

• products ordered;
• quantities;
• prices and order amounts;
• order history;
• delivery information;
• information relating to returns, refunds and complaints.

Customer Account Data

When you create a customer account, we process the data necessary to create and manage your account, as well as information relating to your orders.

Payment Data

When you make a payment, certain data necessary to process and verify the transaction may be transmitted to the relevant payment service provider.

Depending on the payment method used, payment data may be processed directly by the payment service provider and may not be fully stored by OMNISKIT.

Technical Data

When you use our Site, certain technical data may be automatically recorded, including:

• IP address;
• date and time of connection;
• browser used;
• device used;
• operating system;
• pages viewed;
• information necessary for the security and operation of the Site.

Data Provided When Contacting Us

When you contact us by email, telephone or any other means, we may process the information you provide in order to respond to your request and handle any necessary follow-up.

3. Why Do We Use Your Personal Data?

We use your personal data in particular to:

• process and fulfil your orders;
• arrange deliveries;
• process payments;
• manage your customer account;
• manage returns and refunds;
• handle complaints;
• respond to your requests;
• provide after-sales service;
• communicate with you regarding your orders;
• ensure the security and proper operation of the Site;
• prevent fraud, abuse and unauthorized use;
• improve our Site, products and services;
• comply with our legal obligations;
• assert or defend our legal rights;
• send commercial communications and promotional offers where permitted by applicable law;
• personalize certain communications or Site features where permitted.

We do not use your personal data for purposes incompatible with those described in this Privacy Policy or with applicable legal requirements.

4. Commercial Communications

OMNISKIT may use certain data to communicate with you about its products, services, new products, offers and promotions, to the extent permitted by applicable law.

Where your consent is required, we will request it.

You may object to the use of your personal data for direct marketing purposes and unsubscribe from commercial communications by using the unsubscribe link provided in the relevant communication or by contacting us directly.

5. Cookies and Similar Technologies

Our Site may use cookies and similar technologies.

These technologies may be used in particular to:

• ensure the operation of the Site;
• remember certain preferences;
• retain the contents of your shopping cart;
• facilitate navigation;
• ensure Site security;
• analyse the use of the Site;
• improve our services;
• measure the effectiveness of certain campaigns;
• personalize certain communications or advertisements where permitted.

Some cookies may be necessary for the operation of the Site, while others may be used for analytics, personalization or advertising purposes.

Where required by applicable law, we will request your consent before using the relevant cookies or similar technologies.

You may also manage certain cookies through your browser settings or, where such a tool is available on our Site, through our cookie management tool.

Disabling certain cookies may nevertheless affect certain features of our Site.

6. Who May Receive Your Personal Data?

OMNISKIT does not sell or rent your personal data to third parties.

However, certain data may be disclosed to external service providers where necessary to operate our online store and provide our services.

These may include:

• technical and IT service providers;
• hosting and storage providers;
• payment service providers;
• delivery and logistics companies;
• after-sales service providers;
• support service providers;
• email service providers;
• analytics, security or